Inbox Energy & Instagram Clarity

Why email is winning and what your analytics are finally telling you

In partnership with

You’re posting, testing, tweaking… and still wondering what’s actually moving the needle. If your content feels busy but not effective, this week’s breakdown is here to simplify what’s working and what’s worth your time.

Inside this week’s newsletter:

  • Smarter insights, less guesswork: A new Instagram dashboard is showing you exactly what’s driving reach so you can double down with confidence.

  • The inbox is back: Why newsletters are becoming the go-to for real connection and how to start building your own.

  • Local funding, real impact: Rhode Island grants are open now to help bring business districts and big ideas to life before the May 29 deadline.

  • Reels that pull their weight: Easy, personality-first trends that make it simpler to create content people actually watch, save, and share.

The Dashboard That’s Doing the Thinking for You

If you’ve ever toggled between posts trying to figure out what worked… Instagram just made that a lot less painful.

The updated Edits dashboard is now ranking your engagement metrics by what actually impacts reach, so you can see at a glance what’s pulling weight and what’s just along for the ride. No more guessing which number matters most.

Even better, it now compares each post’s performance to your last five posts average. Translation: instant context. You can tell if something is truly working or just feels like it is.

It’s a quiet update, but a big one. Especially for small business owners who don’t have time to play detective with their analytics.

Here’s how to use it without overthinking it:

  • If a post is beating your average, make it a repeatable format

  • If saves and shares are leading, lean into that style of content

  • If something flops, skip the spiral and move on faster with data-backed clarity

Not everyone has access yet, but it’s rolling out. And honestly, it’s one of the most useful updates Instagram has made in a while.

One more thing to keep on your radar: Instagram also expanded its “Your Algorithm” tool into Explore, meaning users can now fine-tune what they see across both Explore and Reels.

Will most people use it? Probably not. But the ones who do are telling Instagram exactly what they want more of.

Which means your job is simple:
Make content that’s clear enough to understand and good enough to choose.

Inbox Energy Is Having a Moment

Turns out, the most powerful place to reach your audience right now isn’t your feed, it’s their inbox.

At Social Media Week, industry leaders made the case for newsletters as the new must-have channel. Why? Because while social platforms are great for discovery, they’re not always reliable for connection. Email, on the other hand, gives you a direct line to your audience that no algorithm can gatekeep.

What’s working right now feels refreshingly human. Think unpolished storytelling and behind-the-scenes moments over perfectly curated content. Brands are finding that raw, honest insights build more trust than overly produced tutorials ever could.

And the goal? It’s not sales, it’s relationships. The kind that turns readers into regulars.

Try this if you’re a small business owner:

  • Start simple: Launch a monthly newsletter before committing to weekly

  • Share what people can’t get on Instagram: Behind-the-scenes, lessons learned, or “what we’re working on” updates

  • Write like a human: Skip the corporate tone and sound like yourself

  • Pick one clear theme per send: A tip, a story, or a quick roundup

  • Add an easy CTA: Invite readers to reply, book, or visit

One more thing to keep in mind: consistency beats perfection. Showing up regularly with a clear voice matters more than overthinking every send.

Because in a world of endless scrolling, the inbox feels a little more…intentional.

And that’s exactly where connection is growing.

Scale winning creative without sacrificing quality

Ad algorithms reward volume, but most teams can’t keep up without sacrificing either quality or brand. Hightouch changes that.

With Ad Studio, performance marketers can turn their data into hundreds of high-quality ads in minutes. Every asset is grounded in real insights, built for easy editing, and ready to launch — across any platform.

React to performance in real time. Jump on cultural trends while they’re still relevant. Respond to competitor campaigns before they gain traction.

More output, better inputs, no trade-offs required.

Grants That Give Main Streets a Glow-Up

Rhode Island Commerce just opened applications for two funding programs designed to refresh local business districts and fast-track future development and the deadline is May 29.

The Main Street RI Streetscape Improvement Fund supports upgrades like sidewalks, lighting, signage, and accessibility, while the Site Readiness Program helps prepare underused spaces for new business with funding for infrastructure and planning.

If your community has a project waiting in the wings, this could be the nudge it needs to get moving.

Reels That Actually Get Seen

Trend #1: Backing Away (Respectfully)

The trend: his one is equal parts relatable and quietly savage. Creators film short clips of themselves literally backing out of a room, timed to a beat, while on-screen text reveals the reason why. The setup is simple: a “client” or scenario says something questionable, and you…exit. No confrontation, just a smooth, on-beat retreat.

The humor lands in that universal feeling of “yeah, I’m gonna pass on that.”

See an example here:

How to use it: Keep your clips short and repetitive, each one showing you backing out of a different space or angle. The key is pairing each exit with a specific, niche scenario your audience instantly recognizes.

  • Film 2–4 quick clips in one session

  • Time each “walk out” to the beat for that satisfying rhythm

  • Use text that starts with: Client: “I…” or Customer: “Can you…”

  • Keep it honest but light, think relatable, not ranty

Examples for local businesses:

  • A realtor: Client: ‘I’m not pre-approved but can we see 10 houses today?’”

    A salon owner: “Client: ‘I used box dye last night but I want to go platinum today’”

Why it works: IIt taps into shared experiences without needing a big production. It’s quick, funny, and hyper-specific, which makes people feel seen. And when people feel seen, they share. Low lift, high relatability, and a perfect way to show personality without saying a word.

Trend #2: Everything Looks Amazing

The trend: his one is all about that feel-good, slightly flirty moment when a customer gives you the ultimate compliment. The setup is simple. You or a team member looks at the camera, then reacts with a smile, wink, or hair flip as on-screen text reads: “When the customer says ‘everything in here looks amazing.’” It’s subtle, confident, and just the right amount of playful.

See an example here:

How to use it: Keep it simple and let your expression do the work. The joke lands in the reaction, not the setup.

  • Film yourself or a staff member in your space

  • Look at the camera after the “compliment” hits

  • Add a small, confident reaction (smile, wink, nod)

  • Use text like: “When a customer says ‘everything in here looks amazing’”

  • Lean into personality, not perfection

Examples for local businesses:

  • A boutique: When someone says ‘I want everything in here’ → staff member smiles like…understandable

  • A coffee shop: When they say ‘everything smells so good in here’ → barista nods in agreement

Why it works: It taps into aspiration without feeling out of reach. The format is simple, emotionally driven, and easy to personalize, which makes it feel authentic while still being highly shareable. It is less about selling and more about aligning your brand with the kind of life people want to be living.

Which aspect of social media marketing do you find most challenging?

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Small tweaks can lead to big shifts when you know where to focus. Try one or two ideas this week, keep what works, and let the rest go.